Refund & Cancellation Policy
At Anera Charitable Trust , we strive to maintain transparency with our donors.
Donations
- Donations made through this website are generally non-refundable.
- Once a donation is successfully processed, it cannot be cancelled.
Exceptional Cases
Refunds may be considered only in the following cases:
- Duplicate transactions
- Technical errors during payment
Refund Process
Approved refunds will be processed to the original payment method within 7–10 working days.
Contact for Refund Requests
To request a refund, please contact us at:





